Warranty and Laboratory Engineer (f/m/x)

Warranty and Laboratory Engineer (f/m/x)

Make individual mobility more enjoyable and sustainable by advancing technology and people – As one of the top 100 automotive suppliers worldwide, Webasto actively shapes the transformation of the industry through expertise and forward-thinking solutions. Our goal is to make mobility a full sensory experience, working toward more comfort, wind in your hair, the perfect temperature in any season, and driving with a clear conscience – for a safe and sustainable future. We bring joy to mobility – are you in?

You can look forward to these exciting tasks:

Coordination and management of warranty cases, including receipt, registration, traceability and technical assessment of returned parts, warranty claims and related customer information
Execution and coordination of visual, functional and technical analyses, including documentation of findings, test results and technical input for root-cause analysis and 8D problem solving
Performance and documentation of laboratory testing in accordance with approved test methods, customer specifications, internal procedures and applicable quality standards
Management of warranty and laboratory data, deadlines, KPIs and reporting, including identification of recurring failure patterns, escalation of risks and follow-up of corrective actions
Cross-functional collaboration and continuous process improvement with Quality, Production, Engineering, Logistics, Product Safety, suppliers and customers, including compliance with safety, quality and confidentiality requirements



This is what you bring to us:

Technical degree or vocational qualification in materials, mechanical engineering, quality, automotive technology or a comparable technical field, ideally combined with relevant professional experience
Practical experience in warranty, quality, laboratory testing or technical product investigation, preferably within the automotive industry or with safety-relevant products
Technical knowledge of laboratory equipment, technical drawings, specifications and problem-solving methods, such as 5 Why, Ishikawa and 8D, as well as awareness of IATF 16949
Strong analytical, organizational and communication skills, combined with a detail-oriented, hands-on and solution-focused approach and a strong commitment to safety, quality and continuous improvement
Good knowledge of Microsoft Office, particularly Excel, and business-fluent English, with experience in quality databases or customer portals and knowledge of German and/or French considered an advantage

Applications from qualified individuals with disabilities are expressly welcome.

Your contact person:
Carla Wunsch, People & Organization Grevenmacher, LU

Get to know us here and find out why we are passionate about attracting talent to Webasto.
We look forward to receiving your online application!

We kindly ask you to submit your application documents in English.

Job area: Quality Management
Entry Level: Professionals (3+ years)
Type of Contract: Permanent
Req Id: 36925