(Senior) Business Analyst AI (m/f)

Description des tâches:

The position holder is accountable for the accomplishment of following tasks along a product life cycle:

Key Responsibilities:

• Analyze external and internal requirements, translating them into clear functional specifications suitable for engineering teams.
• Participate actively in technical discussions related to system architecture, APIs, data structures, microservices, and integration points.
• Define and document proposed cargo system solutions and follow them through until release in production.
• Provide 2nd-level support for new or enhanced products unless otherwise specified.
• Perform remote or on site implementations of products managed by the unit, including reviewing customer environments and integration points.
• Deliver remote or on site product training, tailored to both technical and operational audiences.

Knowledge, Skills & Abilities:

• Autonomous and like working in a small team
• Air cargo industry experience (airlines or operations or revenue accounting) is a major advantage.
• Strong technical background — ideally a developer transitioning into a Business Analyst role or a BA with hands on technical experience.
• Ability to understand and discuss system architecture, APIs, microservices, data models, and technical constraints with development teams.
• Proven experience working directly with developers, providing clear specifications, supporting testing, and validating technical solutions.
• Strong analytical skills with the ability to translate complex technical topics into clear business requirements and documentation.
• Excellent English written and oral communication skills.
• Knowledge of relational databases (Oracle, Postgres) is mandatory, exposure to NoSQL (MongoDB) is a plus.
• Knowledge of designing or integrating distributed solutions (UI, APIs, microservices, JSON).
• Experience or interest in AI technologies (LLMs, machine learning, OCR/vision AI, fuzzy logic) is a strong advantage.
• Experience in an Agile environment (Scrum or similar).

Education and Experience:

• Information Technology qualification – Degree or work experience equivalent
• A minimum of 3 years as Business Analyst or a minimum of 4 years as Developer

The selected candidate may be subject to the provision of an up-to-date (not older than 3 months) criminal record certificate.
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Our culture and values
We believe happy employees create thriving work environments. With over 500 team members from 32 countries, speaking over 30 languages, CHAMP is a uniquely diverse and welcoming place to work. Our globally minded staff collaborates with clients and vendors worldwide from our offices in London, Zürich, Manila, Atlanta, Singapore, and our Headquarters in the Grand Duchy of Luxembourg.

Métier / domaine de formation: Information Technology qualification – Degree or work experience equivalent

Autres compétences: Air cargo industry experience is an advantage