The four centres are the Däichhal in Ettelbruck, Luxexpo in Luxembourg City, Rockhal in Esch, and the Cultural Centre in Grevenmacher.
Sorting
Upon direct arrival of a patient, that person is directed to one of two areas. The first area, protected and closed, is for patients that are potentially infected with COVID-19. The second area is meant for patients with all other types of health issues. As a safety precaution, patients in both areas receive a mask. The personnel works with masks, gloves and protective clothing throughout the care centre.
Step 1 - Administrative Information
Patients provide their personal information immediately upon arrival. A nurse may then proceed with a basic check-up, such as measuring body temperature.
Step 2 - Doctor's consultation
Then, a doctor attends to the patient in a special and safe "box", where the patient undergoes a medical assessment. The doctor can here provide the individual with a "declaration of incapacity for work", a prescription for the pharmacy, or get the patient tested for COVID-19.
Step 3 - Potential COVID-19 Test
This step is not meant for all patients. Only when the doctor sees this as a necessity, patients are able to do a test on site straight after the doctor's consultation.
Step 4 - Home or Hospital
The patient is either told to go home or, in serious cases, to board an ambulance to be brought to hospital.
