Customers of the POST bank continue to face difficulties making outgoing instant transfers after the migration of the bank’s IT system at the start of the month, RTL has confirmed.
While incoming instant transfers to POST accounts are functioning as normal, outgoing instant transfers remain unavailable. The company reassured customers that all other banking services should be operating as usual; any further disruptions are likely unrelated to the recent update of the central banking infrastructure.
The POST Finance contact centre continues to experience long waiting times, as it is currently handling a significant increase in customer calls from people seeking assistance. This is despite the fact that the customer service team has been considerably reinforced in recent weeks.
POST also confirmed that the latest version of the Eboo app is now available to download on both the Apple and Google Play stores.
