Scam attemptLuxembourgish government warns against fake customs emails

RTL Today
The Luxembourgish government has issued a warning against fake emails circulating and claiming to be from the 'service des douanes' (Customs and Excise Agency).

Some people have recently received emails concerning alleged parcels addressed to them which have been seized by customs officials. The emails, coming from a purported 'Service des douanes' then requests the addressee pay a fee to access the parcel in question.

On Wednesday, the government's Customs and Excise Agency released a statement assuring residents it never sends out emails asking for recipients of parcels to pay customs' fees. The emails are a scam and should be deleted.

The agency has reported the emails to the police and advised recipients to do the same. Those affected should also change their passwords.

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