A conference at Forum Geesseknäppchen on Tuesday brought together experts, business representatives, and government officials, including Minister Delegate for Media and Connectivity Élisabeth Margue, to review the initiative's progress.
Inspiring More Sustainability (IMS) is an independent non-profit that promotes sustainable and responsible business strategies. With AI entering working life fast, a key question remains: How can employees and organisations adapt to it for a more sustainable future?
The IMS project is designed to give practical answers and to develop the skills needed for the workplace of the future. Programme manager Nathalie Schroeder says technical know-how around AI matters, but the main focus is on human skills.
"In reality, it's the human competencies that are in the spotlight and which will become even more important in the future: critical thinking, communication, and collaboration", she says.
AI is arriving much faster than previous technological revolutions. IMS workshops have covered resource consumption, the societal impact of AI and how teams use it.
"When one of our team members uses AI, what impact does that have on the rest of the team? Most importantly, are they open about using it or not? These are all very different scenarios. And then there is the question: What impact does AI have on you as a person?", Schroeder asked.
She also spoke on the need for people to retain what they learn and put into practice over the long term.
Luxembourg is well positioned in the IT sector, and business interest in AI remains high. Eleven companies, with around 165 people including banking employees, have taken part in the pilot project. Steve Melan of Spuerkeess is among those involved.
Melan said the key questions were where the bank used AI tools, how it implemented them, and how it made sure that both internal staff and external clients understood what it was doing.
He added, that internal communication with staff was essential, as the workshops had made clear.
The bank wanted to understand how it communicated internally, how it delivered training, and how it assessed each individual’s level of understanding.
He also wants to reassure employees that although AI will change the nature of work, it will not lead to job losses. The IMS network currently has 240 member organisations.
