On Saturday, ‘Tageblatt’ published an article in which an anonymous source brings to light these latest accusations. CGDIS Director Paul Schroeder has now reacted, stating that there are “no disputes” among emergency call centre employees, but only “people who are unhappy with their own personal situation”.
Schroeder argues that if the atmosphere at the emergency call centre is tense, the reason for this may be that “the same accusations” are made public “again and again”, despite the fact that the CGDIS has already addressed the issue.
According to Schroeder, the majority of workers at the emergency call centre think that this is more distressing than the accusations that have now once again resurfaced.
As for the accusations, they allege that managerial positions at the emergency call centre have to this day not been officially put out for tender. Instead, it is said that the positions were given to people who have never received professional fire fighter training.
This is confirmed by extracts from an internal audit, which was accessed by RTL. However, Schroeder argues that part of the CGDIS reform was to allow those who work at the emergency services to benefit from fire fighter training.
For this reason, Schroeder thinks it is “wrong” to say that certain people are “blocking” higher positions. The CGDIS director points out that a system was established at the emergency services that allows anyone to pursue internal training so that they may open new career paths for themselves.
Around 35 people work at the emergency call centre. Eight of them are in managerial positions. It is thus unavoidable that some people will not be able to work in such a position, Schroeder stresses. But certain people would like to have more influence and are unhappy as a result, Schroeder explains.
